Melbourne Hip and Knee is a group of Orthopaedic surgeons who specialise in the management of adult hip and knee problems. All of our surgeons have trained locally in Melbourne but have also spent time overseas learning from some of the best hip and knee surgeons in the world. The group formed with the idea of concentrating this expertise and experience to provide the highest level of care to our patients.
We aim to provide the best possible care for our patients by using evidence based treatments, both non-surgical and surgical. We understand that visiting a surgeon for a hip or knee problem can be a stressful experience, we try to minimise this by providing a caring environment. Melbourne Hip and Knee work in a team alongside Medical Physicians, Sports Physicians, physiotherapists and orthotists to care for, and guide our patients through their whole treatment journey.
Simplified Referral Process
We aim to make this as easy as possible for our referrers by streamlining our processes as much as possible. We are able to see patients at a variety of locations depending on what is convenient for them, however, all appointments and correspondence is co-ordinated though our central office in Hawthorn East. Referrals can be made out simply to ‘Melbourne Hip and Knee’ or a specific surgeon. Referring clinicians are kept updated regarding their patients’ care with regular correspondence, and we are always happy to be contacted directly should there be any questions or issues.
Melbourne Hip and Knee’s main rooms are located in Hawthorn East. We have on-site parking and are close to public transport.
For your convenience, appointments for all locations are coordinated through this central location.
Our office is open from 8.30 – 5.00pm Monday to Friday, with the exclusion of public holidays.
Melbourne Hip and Knee also offer a limited number of evening consultation appointments for patients with new Orthopaedic problems for which they seek surgical advice.
When you make your initial consultation appointment at Melbourne Hip and Knee, our friendly reception staff will advise you on the initial consultation fee, along with any Medicare rebates that are applicable. All consultation fees must be paid on the day of your appointment. Preferred methods of payment are credit card or EFTPOS. We discourage payment by cash and are unable to accept AMEX.
If you have a current referral from a GP or another specialist, and a current Medicare Card, you can claim a rebate through Medicare for your consultation. If you do not have a valid referral you can still attend a consultation, however you will not be eligible for any Medicare rebates. For clinic appointments your health insurance provider will not assist.
If you are covered by an approved TAC or Work Cover claim, we can bill them directly for your consultation and you will only have to pay a small out of pocket fee (no more than $30 – this fee is not claimable). For this to occur you must bring all details relating to your claim with you to your appointment. This includes details of the insurance company, a claim number and proof your claim has been accepted. If you do not have all of this information with you, you can still be seen, however you will have to pay the consultation fee in full and get reimbursement from your insurance company later.
In Australia surgical procedures are performed in both the public and private hospital systems. In a public hospital, health care is free, but you do not get to choose your surgeon or when your surgery is performed. There is often significant waiting times for appointments and for surgery in the public hospital system. In the private hospital system, you are able to choose your surgeon and the timing of your surgery. The down side is the financial cost of your treatment. Your health insurance will apply for most of your hospital treatment but pays little for your cost of surgery.
If surgery is recommended, we will provide you with an estimate of the surgeon fees that apply for your procedure. This fee will cover all your in hospital care by your surgeon and follow up in the rooms until six weeks post operatively. This fee is dependent on the exact procedure you require, who you are insured with, and your level of cover. Private Health Insurance only cover a certain level of medical fees. Most charges will exceed these levels so an out of pocked expense will generally be encountered by all patients irrespective of their level of insurance. Melbourne Hip and Knee’s surgical fees will not exceed those set by the Australian Medical Association.
If you are a TAC or VWA patient, we will write to them to request approval for surgery. Once this is received we will bill them directly for your surgery fees.
Patients covered by travel insurance, overseas health insurance policies and sports insurance policies will generally be required to pay all accounts in full and then claim reimbursement.
If you do not have private health insurance, you can still be treated privately but will be required to pay in full for your surgery.